Level 5 Business Support Manager

This interactive and highly practical programme is aimed at business support staff who are responsible for overseeing and line managing other staff members, and contributing through strategic insights, planning and operations management.  

The programme is designed for experienced business support managers, or those new in this role, and extends new managerial capabilities, such as performance management and coaching.  The two days provides the essential toolkit to succeed as an administrative manager.  

The purpose of this two-day programme, led by experienced industry practitioners, is to equip you with both the theory, practical, legal and ethical dimensions for taking a management role in the administrative function.

Transition your role from EA to Business Support Manager

This inspirational seminar covers a mixture of management and leadership theory, candid discussion and practical strategies, through active and practical learning outcomes.  The two-day focuses on three main themes: 

a.    The role of the Business Support Manager - versus Executive PA and Executive Assistant
b.    How to manage performance effectively to get the best out of your staff, including having critical conversations
c.    How to oversee and manage the operations function, including Project Management